Refund Policy

Refund Policy for Resume Service Help

At Resume Service Help, we are committed to providing high-quality resume writing services that meet your needs and help you achieve your career goals. However, due to the customized nature of our services, we have specific refund policies in place. Please read our refund policy carefully.

1. Satisfaction Guarantee

We strive to ensure that every client is satisfied with the services they receive. If you are not happy with the initial draft of your resume, cover letter, or LinkedIn profile, we will work with you to make the necessary revisions.

2. Revision Policy

  • Initial Revisions: Clients are entitled to two rounds of revisions within 14 days of receiving the first draft. Revisions are made to address specific concerns or adjustments as requested by the client.
  • Additional Revisions: Any additional revisions or requests made after the initial 14-day period may incur additional charges. Please ensure that all feedback is provided within the specified timeframe.

3. Interview Guarantee

Our resume writing services come with an interview guarantee. If you do not receive an interview within 60 days of using our resume writing service, we will revise your resume free of charge. This guarantee demonstrates our confidence in the quality of our work and our commitment to your success.

4. Refund Eligibility

  • Before Initial Draft: If you decide to cancel your order before we have started working on your resume or any other service, you are eligible for a full refund.
  • After Initial Draft: Refunds will not be available once the initial draft has been delivered. At this stage, our writers have already invested significant time and effort into customizing your documents.

5. Non-Refundable Circumstances

  • Customized Services: Due to the personalized nature of our services, refunds are not provided after the initial draft has been delivered.
  • Client Non-Responsiveness: If a client fails to provide necessary information or feedback or respond to communication in a timely manner, resulting in delays or dissatisfaction, a refund will not be issued.
  • Change of Mind: If you change your mind after the initial draft has been delivered and decide not to proceed with our services, a refund will not be issued.

6. Requesting a Refund

If you believe you are eligible for a refund based on the criteria outlined above, please contact our customer support team with your order details and the reason for your refund request. We will review your request and respond within 3-5 business days.

Contact Information:

7. Dispute Resolution

In the event of a dispute regarding our services or refund policy, we encourage clients to contact us directly to resolve the issue amicably. We are committed to working with our clients to ensure satisfaction and address any concerns.

8. Changes to Refund Policy

Resume Service Help reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be posted on this page. Continued use of our services after any changes constitutes acceptance of the new policy.

Thank you for choosing Resume Service Help. We value your business and are dedicated to providing you with the best possible service to support your career advancement.

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